VRGH - Arcade
 
VRGH - Arcade
 
FAQ

Do you have questions that are not answered here?
Please contact us and we will try to answer your questions.

General
What are the opening hours?
We work from Monday till Sunday, 10:00 -23:00
Where is VR Gamehouse located?
VRGH is at different locations.

Arcade Racing and Combo
Warmoesstraat 155
1012JC Amsterdam

Arcade Free Roam and Escape rooms (Coming soon)
Gapersteeg 1A
1012 NX Amsterdam

Arena Free Roam
Gyroscoopweg 102
1042 AX Amsterdam West
Can I get my money back in case I don't like it?
No, refund is not possible.
    Won't I hit something or walk into a wall?
    No, while you are wearing our VR glasses, you will see a blue box in the virtual reality, that box indicates walls and space, which you shouldn't cross for safety reasons.
      I wear glasses. Can I keep these on during my VR experience?
      Yes, you can just keep your glasses on. Almost all glasses fit in our VR headsets.
      Hebben jullie parkeergelegenheid?
      Unfortunately, we do not. There is a parking garage at the Bijenkorf. That is less than a 2 minutes walk from VR Gamehouse Arcade.
      Is there an age restriction for a VR experience?
      Virtual reality is for everyone! We offer our packages for children from 7 years.
      What kind of games do you have?
      We have around 30+ different VR games/ experiences. We got something for everyone. You can fly, explore, create, climb, race, shoot, fight off zombies, orgs and so on! The experiences can be chosen at the venue. Ask the VR expert for recommendations.
      What are the ways of payment?
      You can pay online with iDEAL, PayPal, credit card or wire transfer or with cash and credit/debit card on location (except Sodexo and American Express).
      I have never tried virtual reality. Do the players get an introduction first?
      When you try out VR for the first time, you will receive an introduction from us.
      Do you have games that can be played together?
      We have games from 1 to 4 people in the same virtual world at the same time and it is also possible to race head-to-head in our 4D VR racing simulator.
      Can I buy drinks on location?
      Yes, you can buy our soft drinks for 3 EUR and some energy boost for 4 EUR
      Technology
      In addition to providing great virtual game rooms, we also provide more conceptual services. We can also create our virtual experiences on location, with which we offer corporates the opportunity to use VR for commercial purposes.

      By constantly innovating, continuing to respond to technological developments and keeping a close eye on trends within the entertainment industry, our customers get the newest of the newest every time.
      Our racing simulator
      Can we race with each other?
      You sure can! it is possible to race each other head-to-head in our 4D VR racing simulator.
      Can I race on manual?
      Yes, automatic, manual, any type of car or track!
      Whcih racing game can I play?
      We offer Project Cars 2 VR
        Can I Choose my own car?
        Yes you can. Project Cars 2 VR has loads of cars from all different classes.
          I see you only have 2 racing seats but we are 3-4 players in total. Is this possible?
          Yes this is possible. 2 players can race head-to-head. 1 race takes around 10 minutes. After each race our VR Experts will swap the players.
          Our Events
          How long does a private event take?
          We offer 3 different private event packages. 60 minutes, 90 minutes and 120 minutes.
          How many people can be present during an private event?
          Private events starts from 6 till 35 players. At VRGH Arena we offer custom events up to 200 players. Curious what VRGH Arena can offer for you, visit our website here. Use the contact form for inquiries.
          Does a private event include drinks?
          Drinks can be booked additional to your event, as well as snacks. You can also choose to buy drinks during the event.
            How many people can play simultaneously during a private event?
            6 people can play simultaneously during a event! We offer the most VR headsets and provide the best service!
              Will we have to choose our own games during a private event?
              We usually go through a program with a blend of different games/experience (Action, Adventure, Racing, Sports) but it is also possible to choose your own games. During the event 3 or 4 VR Experts will be available to help put on the headsets, put the players into games, swap players, clean headsets and be at close range for tips, tricks and all other questions.
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              Our setup
              What kind of equipment do you have?
              HCT VIVE PRO's for standing experience and the Samsung Odyssey for 4D VR racing simulator.
              What type of computers do you use?
              We use High-End custom build PC with the GTX-1080ti graphic card.